Fleetzip
Fleetzip Connect · for retailers

Give your customers delivery visibility they can trust.

Sync your storefront, share live ETAs and a branded tracking page, capture proof of delivery, and give your support team one source of truth for every order in flight.

Native to Shopify, BigCommerce, and WooCommerce

track.helixoutfitters.com / orders / 47210
Out for delivery
HX-47210 · Maya is 3 stops away
Helix Outfitters · arriving Tue 11:30 – 12:00
  • Order placed
    Tue 9:14 AM · Shopify
  • Label printed · FedEx Ground
    Tue 9:18 AM
  • Out for delivery with Maya
    Tue 11:24 AM
  • Delivered · proof attached
    Pending
Capabilities

From checkout to doorstep, one record.

Fleetzip Connect lives inside the order, not next to it. Every event lands on the same record your team already opens to answer a customer.

Shopify order sync

Two-way sync with Shopify, BigCommerce, and WooCommerce. Orders, addresses, line items, and statuses flow in both directions, no middleware.

Live ETAs

Every shipment carries a moving ETA based on the driver's real position, surfaced to your team and the customer in real time.

Delivery status timeline

Every event on the order (placed, picked, labeled, picked up, out for delivery, delivered) captured as a single timeline you and the customer share.

Proof of delivery

Photo, signature, or scan, attached to the order automatically. Visible in your admin, on the tracking page, and in your CRM.

Customer support view

Support sees the same record the customer sees, plus internal notes, driver location, and carrier metadata. One screen to answer every ticket.

Courier handoff

Hand off to your own drivers via Fleetzip Route, to a regional courier, or to FedEx / UPS / USPS / DHL. Connect picks the right path per order.

Branded tracking page

A live tracking page on your domain in your colors, with proof of delivery, ETA, and a contact-support button that opens the right thread.

Customer-facing tracking

A tracking page that lives on your domain.

No more handing customers off to a generic carrier page that hasn't updated in 18 hours. Fleetzip Connect generates a live, branded tracking page for every order, in your colors, on your domain, with proof of delivery attached the moment it lands.

  • Customer SMS in your voice (Klaviyo-compatible)
  • Auto-deflect support tickets with a "still on the way" page
  • Returns one-tap flow with a generated return label
  • Single record across order, label, scans, proof, and refund
Helix Outfitters · support inbox Synced

Recent shipments

Today
  • HX-47210
    Boston, MA · FedEx Ground
    Out for delivery
  • HX-47209
    Cambridge, MA · UPS SurePost
    In transit
  • HX-47206
    Somerville, MA · DHL Express
    Exception
  • HX-47205
    Allston, MA · USPS Priority
    Delivered
Open ticket · HX-47206

"Where is my order?" Surfaced with live ETA, driver location, and suggested reply already drafted.

Integrations

Native to the stack you already run.

Two-way sync with the storefronts you sell on, the carriers you ship with, and the tools your support team lives in.

  • Two-way Shopify, BigCommerce & WooCommerce sync
  • Bring-your-own carrier rates or use blended retail
  • Webhooks into Klaviyo, Gorgias, Zendesk, and Slack
S
Shopify
Storefront
B
BigCommerce
Storefront
W
WooCommerce
Storefront
F
FedEx
Carrier
U
UPS
Carrier
U
USPS
Carrier
D
DHL
Carrier
O
OnTrac
Carrier
K
Klaviyo
Marketing
G
Gorgias
Support

“Connect replaced four logistics tools the day we installed it. Multi-carrier rates dropped our average shipping cost by 22%, and our customer support inbox is half the size.”

DR
Devon Reyes
Head of Operations · Northbeam Goods
−22%
Shipping cost
−47%
Inbound tickets
4 → 1
Logistics tools

Plug in Shopify. Ship by Friday.

Fleetzip Connect installs in under an hour and mirrors every new order into one shipping pipeline.

14-day trial · No credit card · Cancel anytime